Channel strategy based on business goals and audience behavior
Platform priorities are chosen from audience behavior, service type, sales cycle, and the kind of trust the buyer needs before contacting.
Informan plans social content around the questions, services and decisions relevant to your audience. The scope defines original content pieces, agreed profiles, supplied assets and the approval process before anything is published.
The work defines what each channel should do: educate, reassure, announce, nurture, generate demand, or support paid campaigns.
Platform priorities are chosen from audience behavior, service type, sales cycle, and the kind of trust the buyer needs before contacting.
Calendars include themes, post formats, captions, creative direction, and calls to action that connect back to business goals.
Campaign ideas are grouped by awareness, trust, lead generation, seasonal demand, launches, and retargeting support.
Performance is reviewed beyond likes, with attention to reach quality, profile actions, enquiry signals, content clarity, and reuse potential.
The aim is a social presence that feels professional, consistent, and connected to real enquiry opportunities.
A business does not need identical activity everywhere. We review the audience, existing profiles and sales process to decide where educational posts, service explanations or announcements are useful.
Supply brand assets, current offers and approved photographs or footage. Monthly post counts describe original pieces adapted across agreed profiles, not a separate original set for every channel. Paid promotion, new filming and complex production require a separate scope.
Topics, captions and creative need an identified reviewer. Healthcare facts, prices and time-sensitive offers are checked before scheduling; private customer information stays out of posts.
Reach and engagement show content response, while profile actions and qualified enquiry feedback show commercial relevance. Organic posting does not guarantee incoming leads.
The choice depends on your audience and sales process. Many B2B and healthcare brands need trust-building content, while ecommerce and local brands may need faster campaign loops.
It can support lead generation when content, offers, landing pages, and follow-up are connected. Social alone is rarely the full system.
Foundation includes 6 static pieces; Growth up to 8 static pieces and 2 simple video edits; Business Systems up to 10 static pieces and 4 simple edits using supplied footage.
Account ownership should remain with your organisation. We agree authorised management access, approvals and a handover process in the proposal.
Share the profiles you use, the audience you need to reach and who will approve posts and media.